Pixelibri (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
Information We Collect
We collect information in the following ways:
- Information you give us directly — when you submit our contact form, this may include your name, email address, phone number, business details, and any message or project information you share with us.
- Newsletter sign-ups — if you subscribe to our email updates, we collect your email address via MailPoet to send you those updates.
- Automatically collected information — like most websites, we use Google Analytics (via Google Site Kit) to understand how visitors use our site, including pages viewed, general location, device type, and referral source. This data is aggregated and doesn’t directly identify you.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes or proposals
- Deliver the services you’ve engaged us for
- Send you updates you’ve opted into (and you can unsubscribe at any time)
- Understand and improve how our website performs
Cookies
This website uses cookies — small files stored on your device — primarily through Google Analytics, to help us understand site traffic and usage patterns. You can disable cookies through your browser settings at any time, though some site features may not work as intended if you do.
Sharing Your Information
We don’t sell your personal information. We may share it with trusted third-party services that help us run this website and our business, including our hosting provider (SiteGround), our email marketing platform (MailPoet), and Google Analytics. These providers only access what they need to perform their function.
Data Security
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, including secure hosting and access controls on our systems.
Data Retention
We keep personal information only as long as reasonably necessary for the purposes it was collected for, or as required by law.
Your Rights
You can ask us what personal information we hold about you, request corrections, or ask us to delete it, subject to any legal obligations we have to retain certain records. If you have concerns about how we’ve handled your information, you can also contact the Office of the Australian Information Commissioner (OAIC).
Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top of this page will reflect the most recent revision.
Contact Us
If you have any questions about this policy or how we handle your information, contact us at hello@pixelibri.com.au.